![]() International customers should return items to FatFace, Unit 2 Dunsbury Park, Fitzwygram Way, Havant, Hampshire PO9 4EE, United Kingdom. We are unable to accept these returns in store. Unfortunately, all orders placed online with PayPal or Klarna must be returned by post. Pair these with the Serafina Luxe Two Piece Set and watch those heads just keep on turning. Please take your dispatch note or order confirmation with you as proof of purchase, along with your payment card, and we will refund to the payment method you originally paid with. Did you see how those heads just turned when you walked by in the Ivy Sunglasses These shades give us a playful personality with her smooth rounded frames in lively and bold color ways. You can return items to any of our 200+ stores across the UK and Ireland. The easiest way to return your item to us! Ask our friendly staff for an alternative item or get your refund processed straight away. Please include your order number in your parcel and complete the returns section on your dispatch note detailing the quantity and reason code for each item. We want to make your return as easy as possible, that’s why you can now return using either Royal Mail or Evri. You can return using the following methods: Via Post Please ensure that you complete the returns section on your dispatch note detailing the quantity and reason code for each item. Personalised / perishable items cannot be returned (your statutory rights are not affected). Swimwear is only returnable if unworn and the hygiene strip is in place. You can return your unwanted items via post or to store within 30 days of receipt for full price items or 15 days for Sale items, unused and in their original condition.ĭue to health and hygiene reasons, we are unable to accept returned face coverings, underwear (unless it is in its original condition and packaging) or earrings (unless faulty). It may take slightly longer for international returns. UK customers should expect a refund within 14 days. It's OK to change your mind! We make returns free and easy.
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